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Water network flushing to address water discolouration in Clermont

Isaac Regional Council advises Clermont residents that it has investigated the cause of discolouration in the Clermont water supply over the recent weekend.

Council sincerely apologises for this incident. An unplanned power outage in Clermont caused a valve in a major water main to close. When the valve reopened on restoration of power, it created a water hammer effect in the pipes, loosening accumulated material in the main, which progressed through the water network.

Council has taken the valve offline and will be flushing the water network across the whole of Clermont starting today:

Monday January 30 to Monday February 6
9am to 3pm

Residents will be advised as this progresses and should be aware that during the flushing period they may experience further discolouration for a short period of time.

Council apologises for any inconvenience experienced by residents during this process.

If you continue to experience water discolouration please contact Council with your name, contact number and address so the issue can be addressed.

In December 2015 Council conducted air scouring of the Clermont domestic water reticulation network. The debris in the current incident has come from the larger main, not from the local distribution network. Council is undertaking further cleaning of the major water mains as a priority.

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

Chief Executive Officer




30 January 2017