Privacy Statement

 
 

Isaac Regional Council

Privacy Statement

Isaac Regional Council provides the following information about protecting personal information held by it or under its control in order to meet its obligations under the Information Privacy Act 2009 .

 

Definition

Personal Information under Isaac’s Privacy Statement includes any information (whether fact or opinion) whereby your identity is obvious or can be reasonably discovered.

Examples of personal information include (but are not limited to):

  • An individual’s name, address, telephone number or email address

  • An individual’s fingerprints

  • A photograph of an individual

  • Video footage

  • An individual’s bank account details and leave details

  • Letters to and from an individual

  • An individual’s prior dealings with police

Isaac Regional Council does collect personal information from time to time in order to provide and improve service and to meet its requirements under legislation.

Under the IP Act 2009 any individual is able to ask us to update their personal information or amend any errors once you have provided evidence of your identity.

We do not collect your personal information if you are only browsing this website.

 

Important Information

The IP Act 2009 was implemented in June 2009. Queensland local governments have been set a compliance date of 1 July 2010 by the state government.

Or phone:

Kylie Delrayne Manager Governance and Public Relations on 07) 4941 4536

 

Complaints

You can lodge a privacy-related complaint online using Council’s online Feedback Form     available on Council’s website.

Use of Isaac Regional Council’s Website

When you visit Isaac Regional Council’s website, a statistical record of your visit is collected so Council can monitor the use and usefulness of the site.

The information we can log includes:

  • Your IP or server’s address

  • The date and time of your visit

  • The pages accessed

  • Your operating system (for example Windows XP, Vista, Mac OS X)

  • Your web browser version and type (for example Netscape 4)

  • The time it has taken to transmit information to you

  • The previous Internet site you visited before Council’s

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation whereby the inspection of Council’s web server logs is required by law or by a law enforcement agency.

 

Online surveys

From time to time Council will offer residents and community members the option to comment on its plans or direction. Where possible personal information will not be collected however, where it is it will only be used for the purpose stated in the survey. Your personal details will remain confidential and will not be passed onto a third party without your consent.

Participation in Council’s online surveys is voluntary.

 

Online feedback form

Council provides an online feedback form as a method of receiving enquires, complaints and compliments. Only personal information allowing relevant Council officers to contact you in regard to your enquiry, complaint or compliment will be collected.

Using Council’s online Feedback Form is voluntary.

 

Contact Us

If you require any further information about information privacy email us at records@isaac.qld.gov.auusing Information Privacy as your subject header.

Alternatively, write to:

The Chief Executive Officer
Isaac Regional Council
PO Box 97
Moranbah QLD 4744