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Glenden to receive its first water notice

Glenden water users are urged to keep an eye on letterboxes for their water notices set to arrive from February 12, 2019.

The payable water notice is for the period July 1, 2018 to December 31, 2018.

Residents are encouraged to pay before 5pm on March 15, 2019.

Council’s ongoing water consumption charging program is now in effect across all Isaac communities.

Glenden residents and businesses will receive their first water notice and in line with other Isaac communities.

Council has been actively engaging with the Glenden community through social media and the Save Water Save Money Infoshare events in 2018.

Residents are encouraged to review water usage and potential water charges over a six-month period against Council’s pricing table by visiting our website, www.isaac.qld.gov.au/water-charges.

The six-monthly water notice was validated through an actual physical meter read to ensure accuracy.

The user pays system enables ratepayers to monitor their water use and associated costs.

It also provides an opportunity for high users to change their water consumption habits to save water and save money.

There is the option to BPAY payments weekly, fortnightly or monthly.

Water users are being reminded the payment option of BPAY has a minimum payment amount of $10.

Any credit balance remaining after payment of the water notice will be applied to the following rates notice.

Residents can use the biller code and reference number from the water notice.

The lower the consumption, the lower the cost. Consider where residents could save, for water saving tips visit www.isaac.qld.gov.au.

Council has MiWater, a website to sign up to receive water consumption information.

Residents can set email and SMS alerts and be notified of water leaks and high consumption within days of occurrence, see www.isaac.qld.gov.au/miwater.

For comprehensive information on different property types, localities and associated water charges, visit www.isaac.qld.gov.au/water-charges or the Council’s Revenue Statement which is available via www.isaac.qld.gov.au/budget.

If you haven’t received a water notice by Monday, February 26, please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).


Gary Stevenson PSM
Chief Executive Officer


31 January 2019