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Rates dates extended in wake of Cyclone Debbie

Isaac Regional Council would like to advise residents that both the rates due date and discounted rates period has been extended in the wake of Cyclone Debbie.

Discount period closes and rates due Wednesday May 10

If you have not received your rates notice please contact Council. Ratepayers can register their email address with Council for an additional rates notice to be issued electronically.

Ratepayers who make prompt payment on or before Wednesday May 10 will receive a 10 per cent discount on general rates. Where ratepayers have an existing direct debit arrangement with Council, this will proceed on Friday April 7.

Council understands some ratepayers may be experiencing hardship and encourages them to apply for a payment arrangement where circumstances exist which may prevent payment within the appointed time.

Council will also consider concessions or remissions where unusual and serious circumstances exist. Applications should be able to demonstrate unusual and severe difficulty rather than the usual frustration and trial to which everyone is subjected from time to time.

Residents can get ahead and prepay their rates. You have the option to BPAY instalments weekly, fortnightly or monthly. To prepay your rates use the BPAY Biller Code and Reference Number on your rates notice.

If you require further information please contact Council’s 24/7 Customer Service Centre on 1300 ISAACS (1300 472 227).

Chief Executive Officer

Issued 4 April 2017