Make a complaint
If you have a complaint about your local council or a government department, or you don't know how else to sort out the problem, the Queensland Ombudsman is available for complaints to be submitted. View a new information brochure (PDF, 927KB) for all the details.
Complaints Management Process Policy (PDF, 232KB)
For more information, visit the Queensland Ombudsman website.
For complaints relating to an administrative action of council or alleged minor breach by a councillor of the council's Code of Conduct for Councillors or dissatisfaction with a council product or service refer to council's Administrative Complaints Policy (PDF, 167KB) and Council's Administration Action Complaints Form (PDF).
Public Interest Disclosure
The Public Interest Disclosures Act 2010 (the PID Act) aims to ensure that government is open and accountable by providing protection for those who speak out about wrongdoing or in other words, make a public interest disclosure (PID). Making a public interest disclosure is sometimes referred to as ‘whistleblowing'. Reporting suspected wrongdoing is vital to the integrity of the Queensland public sector. Find out more on PID