Make your complaint count … it's easy as 1,2,3
Do you have a complaint about your local council or a government department? Don't know how to sort out the problem? The Queensland Ombudsman is encouraging people to make their complaint count, launching a new information brochure (PDF, 927KB) that features advice, top tips and a handy tear-off checklist.
Complaints Management Process Policy (PDF, 232KB)
For more information, visit the Queensland Ombudsman website.
For complaints relating to an administrative action of council or alleged minor breach by a councillor of the council's Code of Conduct for Councillors or dissatisfaction with a council product or service refer to council's Administrative Complaints Policy (PDF, 167KB) and Council's Administration Action Complaints Form (PDF).