Half Yearly Water Notices Due 17 March
Isaac water users are urged to keep an eye on letterboxes as water notices are expected to arrive in February 2021.
The water notice, for the period between 1 July 2020 to 31 December 2020, will be issued to more than 8,300 Isaac properties.
Residents are encouraged to make payment between Monday, 15 February and 5pm on Wednesday, 17 March 2021.
If you haven’t received a water notice by Friday, 26 February 2021, please call Council’s on 1300 ISAACS (1300 472 227) and request an additional notice to be issued electronically.
Read more here.
Water charges in effect
Water Meter Reading has been completed across all Isaac towns ahead of water notices being issued for the period between 1 July 2020 to 31 December 2020.
What are the water charges?
Council introduced the water charges to comply with the Local Government Act 2009.
They are made up of:
- Infrastructure Charge (previously Water Access Charge) that appears on your rate notices issued in March and September and;
- A Consumption Charge that is provided on separate water notices issued six-monthly and is based on the amount of water you use.
Differential pricing for Dysart, Glenden, and Middlemount reflects that Council does not own the raw water infrastructure in these communities or pay for the raw water from a third party.
Council levies the infrastructure charge as part of the bi-annual rates notice. This charge covers the cost of owning, operating, maintaining and managing the water supply facilities and network in eight communities across Isaac.
For details on the infrastructure charge and how it is calculated, please read Council’s Revenue Statement
A consumption charge is where you pay for the water you use. Meters will be read half-yearly and consumption charges will be charged on the water notice issued based on billing periods ending December and June each financial year.
For details on the consumption charge and how it is calculated, please read Council’s Revenue Statement
Save Water, Save Money
Ratepayers can sign up to MiWater. This is a handy tool that provides water consumption information. Email and SMS alerts can be set so ratepayers are notified of water leaks and high consumption within days of occurrence.
Register for water notices to be emailed
Ratepayers who have encountered delays with the postal service in their area can register their email address with Council for an additional water notice to be issued electronically. Council encourages ratepayers to update their postal details with Council to ensure water notices arrive on time. Call 1300 ISAACS (1300 472 227) to register.
Concealed Leak Remission Application Form (PDF, 113.3KB)