Isaac Regional Council strives to build positive relationships with our communities and customers through timely and professional communication.
We have developed a Customer Service Charter (PDF, 1.64MB) which outlines our standards, and we encourage feedback at any time as to how we can further improve our services.
Isaac Regional Council is committed to providing clear communication channels so that we can efficiently respond to queries and requests. Below is a list of ways that you can contact our Customer Service team.
For any other queries or requests please email us at firstname.lastname@example.org or call 1300 ISAACS (1300 472 227).
Make a compliment or give feedback to the Isaac Regional Council.
Make a complaint.
Change your address.
Make a payment online.
Service request within the Isaac Region.
Free service provided that allows effective communication with our customers of non-English backgrounds