Unplanned Water Outage, Clermont

Published on 07 August 2026

UPDATE - Issue notified 8.30pm - Saturday, 8 August 2026

We're asking the community to conserve water and avoid non-essential use as we manage reduced water levels following operational issues at the water treatment plant.

Council crews are working around the clock to restore normal operations and will continue to provide updates as work progresses.

Thank you for your support.

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UPDATE - Issue notified 4.30pm - Saturday, 8 August 2026

Council advises Clermont residents that operational issues at the Clermont Water Treatment Plant are continuing.

Residents are asked to restrict water use to essential purposes only until further notice. Continued community-wide water conservation is critical to maintaining adequate water supply levels while repairs are underway.

Council crews have been working continuously to repair the fault and restore normal operations. While progress has been made, water demand must remain as low as possible to support the town's water supply during this period.

Please avoid all non-essential water use wherever possible and only use the amount of water necessary for everyday needs.

The water remains safe to drink and use.

Council appreciates the community's patience and cooperation during this time and will continue to provide updates as work progresses and once the issue has been fully resolved.

For more information, please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227), or email records@isaac.qld.gov.au.

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UPDATE - Issue notified 6.30am - Saturday, 8 August 2026

Council advises Clermont residents that the Clermont Water Treatment Plant is still experiencing some operational issues.

Please restrict water use to essential use only to conserve water levels.

The water remains safe to drink.

Council staff are working to rectify the problem as quickly as possible and will keep the public informed once the issue has been resolved.

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Issue notified 7.20pm - Friday, 7 August 2026

Council advises Clermont residents that the Clermont Water Treatment Plant is currently experiencing operational issues.

Please assist by reducing your water use where possible.

The water remains safe to drink, however the plant has experienced a failure.

Council staff are working to rectify the problem as quickly as possible and will keep the public informed once the issue has been resolved.

Thank you for your patience. For more information, please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227), or email records@isaac.qld.gov.au.

CALE DENDLE
Chief Executive Officer