Residents are asked to keep using water responsibly and follow conservation measures.
Published on 17 August 2026
Council would like to inform residents of a change to when rates and water notices are issued. From now on, your general rates notice and water rates notice will be mailed at the same time.
Please ensure you pay both notices by Wednesday, 14 October 2026.
Reminder: From 1 July 2026, water access charges are based on the size of your water connection.
If you have a meter that is larger than you need, eligible ratepayers can apply to downsize. Apply by 14 October 2026 to downsize free of charge.
To register for electronic notices, contact Council’s Rates Team on 1300 ISAACS (1300 472 227) or email records@isaac.qld.gov.au between 8.30am and 5pm, Monday to Friday.
CALE DENDLE Chief Executive Officer