Isaac Region Upcoming Water Meter Read Information

Published on 14 November 2025

Isaac Regional Council’s water meter readers will begin reading meters at properties across the Isaac region to measure household water consumption for upcoming water notices.

To ensure the charges are accurate, efficient, and reliable, the water meter readings will take place across Isaac between:

Monday, 17 November 2025 to Friday, 12 December 2025
6am to 6pm
Excluding public holidays and weekends
Weather permitting

Water notices are scheduled to be sent to ratepayers in February 2026.

Ratepayers and tenants are to ensure that their water meters are clear from obstruction to allow access for staff as per Council’s Water Meter Reading and Billing Policy, see  https://www.isaac.qld.gov.au/files/assets/public/v/2/your-council/corporate-information/policies/water_meter_reading_and_billing_policy.pdf for more details.

All meter-reading contractors will carry official Council identification. Authorisation to undertake the water meter reads is under Section 37 of the Water Supply (Safety and Reliability) Act 2008.

Residents are encouraged to sign up to receive water consumption information through MiWater, a free water consumption monitoring tool. Email and SMS alerts can be set and residents can be notified of water leaks and high consumption within days of occurrence, see https://www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Save-Water-Access-MiWater for more details.

Council would like to remind residents of upcoming changes to water charges from July 2026. For comprehensive information on these changes or to read Council’s Revenue Statement visit www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Water-charges

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

CALE DENDLE 
Chief Executive Officer