Rates due 17 April - pay now before rates discount ends

Published on 02 April 2026

Council would like to remind residents there is two weeks left to take advantage of the rates discount period.

Ratepayers who make prompt payment on or before
Friday, 17 April 2026
will receive a 10 per cent discount on general rates.

Some financial institutions take up to three days to process electronic payments. Please check with financial institution to ensure your payment is received by Council in time to secure discount.

Ratepayers who encounter delays with the postal service in their area can register their email address with Council for an additional rates notice to be issued electronically.

Ratepayers who register for email notification will receive the rates notices by both email and traditional mail.

If you have not received your rates notice, please contact Council.

From 5pm, Friday, 17 April 2026, unpaid rates incur 12.12 per cent interest per annum, compounded daily.

Council approved payment plans are available, and residents experiencing difficulty paying are encouraged to contact Council’s Customer Service Centre to discuss available options.  

Ratepayers can register their details for electronic notices by phoning 1300 ISAACS (1300 472 227) and speaking to Council’s Rates Team, or emailing records@isaac.qld.gov.au between 8.30am to 5pm Monday to Friday.

CALE DENDLE
Chief Executive Officer