Council and Novel Coronavirus (COVID-19)

Last updated:
30 March 2020, 15:44

The single most important step to reduce the spread of the COVID-19 virus is to access accurate information from the authorities responsible for managing the response to COVID-19 and act upon that advice.

Council is committed to supporting Queensland Health as the lead health agency responsible for responding to COVID-19 and Australian Government advice regarding gatherings.

Anyone with health concerns can call 13 HEALTH (13 43 25 84) or find up-to-date reliable information on the Queensland Health website.

Please ensure if you are directed to seek direct interaction with a medical professional it is important you phone ahead and advise the health facility of your concerns before attending the health facility.

Calling ahead is for your personal safety, the safety of our health professionals and to ensure the time and resources of our health services are prioritised in an appropriate manner.



This pandemic will impact everyone in our community and it’s important we are agile and adapting to an ever-changing situation.

Not for profits and those suffering financial hardship will benefit from the measures adopted at a special council meeting, with further measures to be reviewed in the coming months as the situation continues to evolve.

In addition to supporting the members facing hardship and not-for-profit organisations, we adopted our Pandemic and Tactical Response Framework to navigate our way through these troubling waters.

This is the framework to how Council will address and manage our own business continuity, our disaster management structure, identifying the community support and our business community support.

We are responding to the situation and implementing our strategies to work through this challenge.

At a Council special meeting called specifically to consider these items, Council unanimously adopted our  Business Support package and our Community Support Packages.

Council announced the full support of rates concessions for any not-for-profit organisation, not already receiving 100% relief from their existing rates for the current FY.

Council also agreed to forgo any interest on outstanding arrears from 11 March for the remainder of the financial year for anybody on a payment arrangement or suffering financial hardship.

Isaac Regional Council is committed to working with all levels of government to support the community through this crisis.

Head over to our Council Services page where all the measures are publicly accessible.

Council is closely monitoring the current COVID-19 pandemic and implementing responses in accordance with Federal and State Government guidelines. It is the intent of Council to take reasonable precaution in a reasonable manner to ensure that the potential and actual risks relating to the transmission of the COVID-19 virus are managed effectively, efficiently and transparently.

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